How do I make a payment with a credit card?
Paying your invoice is quick and easy! You can pay right on your payment portal via credit card. Starting in your payment portal, hover over “Store” and then select “Payment Overview” from here click on “View All Open Invoices.” This will take you to the “Outstanding Invoices” page. Select all invoices you are looking to pay by selecting the “Pay in full” box. If you are looking to pay all invoices you can also select “Select All.” Once you have made your selections, the invoice/s will populate below. Once happy with your selections simply click “Pay.” This will take you to the “review & Pay” section, select the card to be used and click “Submit.”
How do I update my credit card?
To update your credit card, please go to your payment portal and hover over “Store.” Click on “Wallet Maintenance” You can add or remove credit card information here. Existing credit cards cannot be edited, to update your card, please select “Add New Entry” to create a new card, include all information "and click “Save.” You can now delete the old card and with the wallet now updated you will have the option to select the updated credit card as a payment option.
How do I print or view invoices?
You can download a copy of your latest invoice after logging into your portal. Once logged in, navigate to the ‘My Invoices’ section, and you’ll find “Invoice History” and “Outstanding Invoices.” Once you make your invoice selection from those options, simply click download PDF or Print. Some clients have their “pop-up” blocker on and when you click on the invoice it doesn’t appear. At the upper right corner of your browser you will see the pop-up when clicking on an invoice, click “allow” or manage pop-ups to be able to view the invoice.
Where can I send a check?
I will be more than happy to assist you. If you are not looking to make a credit card payment online and would like to send a hard copy check, please use the following address:
Foley Carrier Services, LLC
PO Box 8549
Carol Stream, IL 60197-8549
Why was my credit card charged?
I will be happy to guide you as to what your payment paid for. In your payment portal hover over “Store” and select “Invoice History.” Select the invoice that was paid by determining the Transaction Date. Click that invoice and the description of each item will be listed.
How do I pay via a text message link?
When you click on the link you will be directed to a web page where you can make a payment. Review the information on the web page. You can also review the invoice information by clicking on the invoice number under the "Document Number" column. Once you have reviewed the information, press "Pay by Credit Card" to move to the payment page. You can select a credit card from the "Wallet" drop down if you have credit cards on file, or you can simply update the credit card information and check the checkbox to “Save for later use.” Review the Billing Information, and then press the "Process Transaction" button. After the payment has been processed, you will be directed to a confirmation page. Please note your payment will be processed and available to view the next business day.
What is Dash?
Dash is more than just cutting-edge software that gives you access to your portal where you can manage your driver’s compliance programs, view any documentation, drug tests, and background screenings for your programs. Dash is your dashboard that provides your compliance score with foley and provides you with alerts and notifications for any actions that need to be taken against your account and notify you of expiring documents like med cards, driver’s license or upcoming queries. Dash will also monitor your SMS/CSA with FMCSA and provide you with a monthly ARM report via email.
What is ARM?
Dash's Audit Risk Monitoring is a necessary part of maintaining compliance and reviewing your CSA Scores by bringing awareness to your company’s risk of a DOT audit. Each driver on your roster is given a unique compliance ranking, your FMSCA BASIC measurement performance is tracked, and roadside inspection data is summarized. Foley sends you a copy of this report on a monthly basis.
What is CSA Monitoring?
Foley's CSA Monitor can keep you updated on your CSA score on a daily basis, including a breakdown of crash, inspection, and violation reports for every driver so you can see where your business is staying safe and what areas may need attention. You'll receive a comprehensive report that details any changes to your CSA score, what safety events caused the changes, and how to recover your all-important compliance performance.
What is continuous MVR monitoring?
The annual MVR check keeps you in the dark for the other 11 months of the year. But CDL monitoring keeps you informed of new violations, accidents, and license expirations all year long.
Why can't I see my invoices?
Some clients have issues viewing their invoices because of their “pop-up” blocker settings. If you click on the invoice and it doesn’t appear, this could be the reason. At the upper right corner of your browser you will see the pop-up notification. Try clicking on an invoice, and then click “allow” or manage pop-ups to be able to view the invoice.
Comments
Article is closed for comments.